PRIVACY POLICY

At Coach Shantelle, we are committed to protecting the privacy and confidentiality of our clients. This Privacy Policy outlines how we collect, use, store, and protect your personal information. By engaging with our coaching services, you agree to the terms outlined in this policy:

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, date of birth, and other contact details provided during your registration or interactions with us.

  • Financial Information: Payment details such as credit/debit card information, billing address, and transaction history for the purpose of processing payments.

  • Coaching Sessions: Information shared during coaching sessions, such as personal goals, challenges, and progress notes.

  • Technical Information: IP addresses, device information, and cookies that may be collected when you visit our website or online platforms.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide personalized coaching services tailored to your needs and goals.

  • Communication: To send updates, respond to inquiries, schedule sessions, and provide relevant coaching materials.

  • Payments: To process payments and manage billing and account details.

  • Improvement of Services: To improve our coaching programs and client experience based on feedback and analytics.

  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.

3. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:

  • Secure storage of data

  • Use of encryption for sensitive information

  • Restricted access to personal data to only authorized personnel

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties, except under the following circumstances:

  • Service Providers: We may share your information with trusted service providers who assist us in operating our business, such as payment processors or technical support, provided they comply with this privacy policy.

  • Legal Obligations: If required by law, regulation, or legal process, we may disclose your personal information to authorities.

  • Consent: We will share your information with third parties only with your explicit consent or if safety of either party is compromised.

5. Your Rights

You have the following rights regarding your personal information:

  • Access and Update: You can request access to your personal data and ask for corrections or updates.

  • Data Deletion: You can request that we delete your personal information unless we are legally required to retain it.

  • Data Portability: You have the right to request a copy of your personal data in a structured, machine-readable format.

6. Cookies and Online Tracking

Our website may use cookies to enhance your experience, analyze site usage, and assist with marketing efforts. You can choose to disable cookies through your browser settings, but doing so may affect your access to certain features of our site.

7. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

Glam Getter Worldwide, LLC DBA Coach Shantelle
service@coachshantelle.com
4846 North University Drive Suite 376 Lauderhill, FL 33351

By engaging in our coaching services, you acknowledge that you have read and understood this Privacy Policy.